Go to OX Home Page
Strategies for Maximizing the ROI of Tech Initiatives

Strategies for Maximizing the ROI of Tech Initiatives: A Field Guide for Ecommerce, Marketing, and Digital Leaders

In the rapidly evolving digital landscape, mastering the art of calculating Return on Investment (ROI) stands paramount for businesses aiming to thrive. As businesses navigate through fluctuating interest rates and the resultant shifts in capital costs, the adept calculation and application of ROI emerge as critical to balancing investment trade-offs and aligning digital strategies with overarching business goals.

Key Takeaways: 

  • ROI is a key component of a proposal for a digital initiative, helping you articulate the scope of your anticipated success and communicate it to stakeholders and decision-makers. 
  • Digital transformation isn’t just about delivering technical capabilities in support of business objectives. It’s also about changing the ways IT and digital organizations support broader business priorities and outcomes.
  • Don’t wait for the perfect data to start demonstrating your thinking – start with what you have and socialize that thinking within your organization.
  • Adopting an ROI-focused mindset can bring broader attention to resource allocation, risk management, and strategic planning.

This white paper is designed for professionals seeking strategies to secure executive support and budget approval for digital initiatives. It delves into the essence of ROI and its significance not only as a financial metric but also as a beacon, guiding strategic decision-making and business innovation.

Get our white paper Strategies for Maximizing the ROI of Tech Initiatives: a Field Guide for Ecommerce, Marketing, and Digital Leaders to maximize ROI and your impact. 

ALL FIELDS REQUIRED

About the Office of Experience

The Office of Experience (OX) helps companies excel at every point of contact with their customers. By integrating strategy, design and technology, we ensure that the brands and experiences of our clients operate as one, uniting expectation and reality to create value. Together, we make thoughtful plans, design critical moments, and bring them to market.

About the Author
John Pehler is an Omni-channel strategist and advisor to executive teams bringing 30+ years of experience spearheading organizational change in highly-complex, matrixed organizations. His focus areas are in digital strategy and business transformation, ecommerce and marketing technology, end-user experiences, data management and analytics, organizational structures and operating models, and information technology governance models to enable enterprise value-creation. He works to ensure that essential functions of the digital portfolio are planned, managed and governed in a consistent, transparent, and disciplined manner.

His most recent role was as Chief Digital Officer for Rexel USA, a $7B business comprising multiple go-to-market brands. Prior to that role, John developed organizations and operating models that drove digital and business transformations at Caterpillar and W.W. Grainger.